Shipping Policy
1. Order Processing Time
- Orders will be processed within 1-3 business days after payment confirmation.
- Orders placed after 5 PM will be processed the next business day.
- Please note that weekends and holidays are excluded from processing times.
2. Shipping Options
- We offer local pickup at a club meeting or event for many items.
- All shipments will be sent via USPS.
3. Shipping Costs
- Standard shipping costs are calculated at checkout based on the total weight of the order.
4. Delivery Restrictions
- We currently ship only within US and Canada.
- Unfortunately, we cannot ship to P.O. Boxes or certain remote areas.
5. Tracking Your Order
- Once your order has shipped, you will receive an email with tracking information to monitor your shipment.
6. Returns and Exchanges
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a return or exchange.
- To initiate a return, please email us at shop@crctc.org with your order number and details of the issue.
7. Lost or Missing Packages
- If your package does not arrive within the expected timeframe, please contact us at shop@crctc.org. We will assist you in tracking down your order.
8. Contact Information
- For any questions regarding our shipping policy or your order, please reach out to us at shop@crctc.org, or use the Contact Us link on every page of our website www.crctc.org.